Professional Diploma in Travel Agency Management
Certified Travel Agent (CTA)
- Fundamentals of Travel Agency Operations
- GDS and Travel Booking Platforms
- Customer Service & Travel Documentation
Certified GDS Professional (CGDSP)
- Fundamentals of Global Distribution Systems (GDS)
- Airfare Search, Booking & Ticketing
- GDS for Hotels, Cars, and Packages
Certified Customer Service in Travel (CCST)
- Fundamentals of Customer Service in Travel
- Handling Customer Inquiries, Complaints, and Emergencies
- Cross-Cultural Competency & Service Excellence in Travel
Certified Travel Operations Supervisor (CTOS)
- Supervising Travel Agency Operations
- Team Leadership & Staff Supervision in Travel Services
- Managing Customer Service Quality & Compliance
Certified Travel Itinerary Planner (CTIP)
- Fundamentals of Travel Planning
- Crafting Personalized Itineraries
- Digital Tools & Platforms for Itinerary Design
