A professional diploma in hospitality studies offers an advanced, career-focused qualification designed for tomorrow’s leaders in the global hospitality industry. This diploma is typically earned after completing four certified certificates, each representing a set of skill-specific modules.
A key component of this pathway is a mandatory 3–4 month supervised internship, allowing participants to apply their knowledge in top hotels, resorts, or related settings. This immersive work experience ensures graduates complement their learning with firsthand industry insight and practical proficiency.
Certified Hospitality Supervisor (CHS)
- Fundamentals of Hospitality Supervision
- Service Excellence & Customer Satisfaction
- Operational & Staff Coordination in Hospitality
Certified Guest Services Manager (CGSM)
- Guest Experience Management in Hospitality
- Guest Service Excellence & Complaint Resolution
- Effective Communication Strategies
Certified Housekeeping Executive(CHE)
- Housekeeping Operation & Quality Standards
- Housekeeping Leadership & Team Management
- Housekeeping Budgeting, Inventory & Sustainability
Certified Food & Beverage Manager (CFBM)
- Food & Beverage Management Fundamentals
- Operations, Cost Control & Safety
- Customer Experience, Innovation & Quality
Certified Guest Services Manager (CGSM)
- Guest Experience Management in Hospitality
- Guest Service Excellence & Complaint Resolution
- Effective Communication Strategies
Certified Housekeeping Executive (CHE)
- Housekeeping Operation & Quality Standards
- Housekeeping Leadership & Team Management
- Housekeeping Budgeting, Inventory & Sustainability
Certified Rooms Division Executive (CRDE)
- Front Office Leadership & Guest Experience Management
- Housekeeping Management & Operational Efficiency
- Rooms Division Financials & Technology Integration
Certified Front Office Supervisor (CFOS)
- Front Office Operations Supervision
- Guest Service Excellence & Complaint Resolution
- Front Office Technology & Performance Metrics
Certified Food & Beverage Manager (CFBM)
- Front Office Operations Supervision
- Guest Service Excellence & Complaint Resolution
- Front Office Technology & Performance Metrics
Certified Beverage Professional (CBP)
- Beverage Knowledge & Service Foundations
- Mixology & Beverage Preparation Skills
- Beverage Menu Design & Bar Operations Management
Certified Restaurant Supervisor (CRS)
- Restaurant Operations Supervision
- Guest Service Excellence & Complaint Resolution
- Team Leadership & Performance Management
Certified Banquet & Catering Manager (CBCM)
- Banquet Operations Management
- Catering Sales & Client Management
- Event Coordination & Execution
Certified Hospitality Supervisor (CHS)
- Fundamentals of Hospitality Supervision
- Service Excellence & Customer Satisfaction
- Operational & Staff Coordination in Hospitality
Certified Hospitality Department Trainer (CHDT)
- Instructional Design for Hospitality Trainers
- Training Delivery & Facilitation in Hospitality Settings
- Evaluation, Coaching & Continuous Improvement
Certified Hospitality Leader (CHL)
- Leadership Skills for Hotel Managers
- Operational Excellence & Performance Management
- Hospitality Communication & Emotional Intelligence
Certified Hospitality HR Executive (CHHRE)
- Strategic Human Resources Management in Hospitality
- Talent Acquisition, Development & Retention
- Labor Relations, Ethics & HR Compliance
Certified Hospitality Sales & Marketing Professional (CHSMP)
- Fundamentals of Hospitality Sales
- Strategic Marketing in Hospitality
- Revenue Management & Market Analysis
Certified Hospitality Digital Marketing Professional (CHDMP)
- Hospitality Digital Strategy & Online Presence
- Social Media & Content Marketing for Hospitality
- Revenue Optimization Through Digital Channels
Certified Event Sales Executive (CESE)
- Fundamentals of Event Sales
- Event Design & Proposal Development
- Event Coordination & Stakeholder Management
Certified Revenue Management Associate (CRMA)
- Hotel Revenue Management Essentials
- Pricing & Inventory Strategies
- Technology & Tools for Revenue Management
Certified Hospitality Facility Manager (CHFM)
- Hospitality Facility Operations & Maintenance
- Engineering Systems & Safety Compliance in Hospitality
- Sustainable Facility Management & Green Practices
Certified Hospitality Space & Interior Design Specialist (CHSIDS)
- Principles of Hospitality Interior Design
- FF&E and Materials in Hospitality Projects
- Project Development & Design Implementation
Certified Sustainable Facility Specialist (CSFS)
- Fundamentals of Sustainable Facility Management
- Energy & Resource Efficiency in Facility Operations
- Sustainable Materials, Waste Management & Indoor Environment Quality
Certified Hospitality Safety & Risk Manager (CHSRM)
- Health, Safety & Hygiene in Hospitality Environments
- Emergency Preparedness & Crisis Management
- Risk Assessment & Legal Compliance in Hospitality