Professional Diploma in Airline & Ticketing Service
Certified GDS Professional (CGDSP)
- Fundamentals of Global Distribution Systems (GDS)
- Airfare Search, Booking & Ticketing
- GDS for Hotels, Cars, and Packages
Certified Airline Reservation & Ticketing Agent (CARTA)
- Airline Reservation Systems & Booking Procedures
- Airline Ticketing & Documentation
- Customer Service & Communication in Airline Ticketing
Certified Airport & Baggage Handling Professional (CABHP)
- Airport Ground Operations & Safety Procedures
- Baggage Handling Procedures & Systems
- Customer Service & Communication for Baggage Handling Staff
Certified Aviation Customer Service Professional (CACSP)
- Fundamentals of Aviation Customer Service
- Effective Communication & Cultural Sensitivity
- Service Recovery & Emergency Protocols
